Cancellation policy
Experience Policy
Every HUNI experience is thoughtfully planned and tailored specifically for you. Once your reservation is confirmed, we begin coordinating menus, sourcing ingredients, scheduling staff, and preparing every detail to ensure a seamless experience.
Because each event is customized, the following policies apply:
Deposits
A signed agreement and non-refundable deposit are required to reserve your date.
Your reservation is not confirmed until both have been received.
Rescheduling
If your plans change, we'll do our best to accommodate a new date based on availability.
- 30+ days before your experience: Deposit may be transferred to a new date within 12 months.
- 14–29 days: Partial event credit may be offered at HUNI's discretion.
- Less than 14 days: Deposits are generally forfeited due to planning, staffing, and ingredient commitments.
Guest Count
Final guest counts must be confirmed 7 days before your experience.
After confirmation, reductions in guest count may not reduce the final invoice because preparations have already begun.
Menu Changes
Reasonable dietary accommodations and menu adjustments may be available if requested before your planning deadline.
Availability depends on sourcing and preparation requirements.
Cancellations
If HUNI must cancel due to unforeseen circumstances, you'll receive the option to:
- Reschedule your experience
- Receive a full refund of payments made
Our Promise
Every HUNI experience is created with intention, care, and genuine hospitality. If something unexpected arises, we'll communicate openly and work with you to find the best possible solution.